Financial Difficulty

What help is available if I am facing financial difficulty?

If facing financial difficulties and struggling to pay your debts it is important that you get in touch with us as quickly as possible. We will work with you to provide support and create a solution tailored to your individual circumstances.

What financial options/solutions can you offer?

Depending on your circumstances we have a variety of options available. We would need to review your financial circumstances by completing an income and expenditure assessment. Using this, we will be able to work with you to agree the most suitable solution tailored to your individual circumstances.

You can find how to contact us by clicking here .

What happens during any arrangements I make?

Whichever solution is agreed upon we will always explain what the details are and the different stages as well as how often we would review the situation. We would always encourage you through to remain in touch with us, as your situation may change. We will find it easier to help if we maintain regular communication.

What happens at the end of any arrangement we have agreed?

If you are continuing to have payment difficulties and are worried about resuming normal payments, we would encourage you to contact us in good time so we can set up a tailored plan to help you get back on track.

If you can start to make repayments, in full or in part, then it is in your best interest to do so.

Will my credit file be impacted?

As per normal reporting requirements and support provided will be reported to the credit bureaus and therefore will appear on your credit file. This allows for all lenders to have an up-to-date view of the customers financial situation and lower the risk of unaffordable loans being provided.

Help with managing your loan account

If you need help managing your loan you can always log in to your Rishon Finance online account to make a payment, update a password, personal details or update your bank details.

For any urgent enquiries, e.g. about a payment that is due within the next two working days, we encourage you to call us. For non-urgent enquiries, you can always send us an email or call us on 0161 871 6705.

Seeking Debt advice

Managing finances can often be daunting and overbearing for some especially with the rise in cost of living. It can be difficult to recognise you when you need to get help but the sooner you seek the help, the better. We have a dedicated page offering pointers on where and how to get debt advice. Please click here.

How to get Mental and Emotional Support

Financial difficulties can be stressful and emotionally challenging. Don't hesitate to talk to friends, family, or seek support from mental health professionals to help you cope during this period.

We also have a dedicated page providing details of different external organisations that can offer practical help and support.